Intalayer helps your Product and Support teams to automate and scale effective processes, so they can focus on the highest value activities for your customers and business, while cutting time spent on lower value tasks from days to minutes.
Automate triage and prioritisation of customer issues and feedback. Instantly identify the highest priority areas to focus on next and keep support teams up to date on product decisions.
Explore Intalayer for Product
Quickly identify trends in customer issues and feedback. Use accurate data to advocate priorities to Product teams and provide transparency to customers with accurate resolution times.
Get started easily with integrations into the Product and Support tools your teams are already using.
Accurately determine the impact of customer issues and feedback on your customers and business with consistent data driven triage.
Automatically group related reports and instantly prioritise your backlog so you know what to resolve next.
Be confident in the resolution times you provide to customers with improved data sharing between Product and Support.
We’re gradually opening up early access to Product and Support teams.
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We're helping Product and Support teams globally to automate and scale effective processes, so they can focus on the highest value activities for their customers and business.
