Get started easily with integrations into the Product and Support tools your teams are already using.
Intelligent issue triage
Accurately determine the impact of customer issues and feedback on your customers and business with consistent data driven triage.
Instant trends & prioritisation
Automatically group related reports and instantly prioritise your backlog so you know what to resolve next.
Accurate resolution estimates
Be confident in the resolution times you provide to customers with improved data sharing between Product and Support.
Automated customer updates
Make all your customers feel heard and keep them up to date on how you’re solving their problems.
Real time SLA reporting
Save FTE reporting on SLAs across multiple teams and tools with simple SLA tracking and analysis.